Hall Honda Virginia Beach Reviews – If you are looking for a Honda dealership in Virginia Beach, Virginia, Hall Honda Virginia Beach is definitely worth considering.
As part of the larger Hall Automotive group, this dealership has been serving the Virginia Beach community for many years and has built up a reputation for providing quality vehicles and exceptional customer service.
In this article, we will provide an in-depth review of Hall Honda Virginia Beach, covering everything from the dealership’s history and reputation to the vehicles they offer and the customer service experience they provide.
We will also look at customer reviews to see what others have to say about their experience with Hall Honda Virginia Beach.
History and Reputation
Hall Honda Virginia Beach is part of the Hall Automotive group, which has been in business for over 20 years.
The group was founded in 1999 and has since grown to include multiple dealership locations across Virginia and North Carolina.
Over the years, the Hall Automotive group has earned a reputation for providing quality vehicles and exceptional customer service, which has helped them build a loyal customer base.
In terms of awards and recognition, Hall Honda Virginia Beach has received numerous accolades over the years.
In 2020, the dealership was named a Honda President’s Award Winner, which recognizes Honda dealerships that demonstrate excellence in all areas of operations, including customer satisfaction, sales, and service.
The dealership has been recognized as a DealerRater Consumer Satisfaction Award Winner multiple times, which is based on customer reviews and ratings.
Vehicles Offered
Hall Honda Virginia Beach offers a wide selection of new and pre-owned Honda vehicles, including sedans, SUVs, and minivans.
Some of the popular models available include the Honda Accord, Civic, CR-V, Odyssey, and Pilot.
The dealership also offers a range of certified pre-owned Honda vehicles, which have undergone a rigorous inspection process to ensure they meet Honda’s high standards for quality and reliability.
One of the benefits of purchasing a vehicle from Hall Honda Virginia Beach is the dealership’s commitment to transparency and fairness.
The dealership uses a no-haggle pricing strategy, which means that the price you see is the price you pay.
This approach eliminates the need for negotiation and ensures that all customers are treated fairly and with respect.
Customer Service Experience
At Hall Honda Virginia Beach, customer service is a top priority. The dealership’s staff is friendly, knowledgeable, and committed to providing a positive experience for every customer.
Whether you are shopping for a new vehicle, getting your current vehicle serviced, or simply have a question, the staff at Hall Honda Virginia Beach is always happy to help.
In terms of amenities, the dealership offers a comfortable waiting area with complimentary Wi-Fi, refreshments, and a children’s play area.
They also offer a shuttle service for customers who need transportation while their vehicle is being serviced.
Customer Reviews
To get a better sense of what customers think about Hall Honda Virginia Beach, we looked at customer reviews on various websites, including DealerRater, Google, and Yelp.
Overall, the dealership has received very positive reviews, with customers praising the dealership’s professionalism, customer service, and quality of vehicles.
One customer on DealerRater wrote, “I recently purchased a vehicle from Hall Honda Virginia Beach and had a great experience. The staff was friendly, knowledgeable, and not pushy. They took the time to answer all of my questions and help me find the perfect vehicle for my needs.”
Another customer on Google wrote, “I have been taking my Honda to Hall Honda Virginia Beach for years and have always been impressed with the quality of service. The staff is always friendly and takes the time to explain what work needs to be done and why. I appreciate their honesty and transparency.”
Of course, not all reviews are positive, and there are a few negative reviews mixed in with positive ones. Some customers have complained about long wait times for service appointments or issues with communication.
However, these negative reviews are in the minority, and the dealership has responded to each one in a professional and courteous manner, offering to address the customer’s concerns and make things right.
Conclusion
In conclusion, Hall Honda Virginia Beach is a reputable Honda dealership with a long history of providing quality vehicles and exceptional customer service.
The dealership’s commitment to transparency and fairness, combined with its knowledgeable and friendly staff, make for a positive customer experience.
The dealership has also received numerous awards and accolades for its excellence in sales, service, and customer satisfaction.
If you are in the market for a new or pre-owned Honda vehicle in the Virginia Beach area, Hall Honda Virginia Beach is definitely worth considering.
Their wide selection of vehicles, commitment to transparency, and exceptional customer service make them a top choice for many customers.
Additionally, their positive customer reviews and numerous awards speak to the dealership’s dedication to providing a positive customer experience.